View our current vacancies - Raglan

Credit Controller Housing Services Centre - Bournemouth (initial contract up to 31/03/2013)
Reference no: W982
Pay: £20,064 - £22,004 per annum
Hours: 35 per week
Closing date: 30 Mar 2012

1. overview
2. job description
3. candidate requirements
4. additional information
5. applying

Additional information

The Association

Raglan is a leading housing association and works in Southern and Central England.  We deliver high quality housing management and maintenance services to residents of over 11,000 homes.

Raglan has offices in Poole, Bournemouth, Bristol, Horley, Leicester and Reading.

The Association is registered with the Tenant Services Authority, the Government-appointed regulator which oversees the sector and administers a major proportion of the grant aid available for new housing schemes.

We build homes to a high standard and to meet a range of needs, mainly through rented housing, for families, retired people, singles/couples of working age and disabled people of all ages.  Raglan builds for, and works with other organisations to meet the special needs of client groups with particular requirements, such as those with learning difficulties, vulnerable young people and ex-offenders.  We also have an active Low Cost Home Ownership (LCHO) development programme.

At Raglan people are our most important resource.  You will benefit from a range of policies that recognise your lifestyle and values.  We are also committed to personal development, offering both corporate training and a variety of learning and development materials.

 Duties

Please see attached job description for details of the duties of this post.

Conditions of Appointment

(a) The salary scale for this post is £20,064 to £22,004 per annum, for a minimum working week of 35 hours.

(b) Pay awards and any further incremental increases will be subject to the performance criteria set out in our Appraisal Procedure.

(c) The salary receivable is payable monthly in arrears.

(d) We offer a defined contribution pension through the Social Housing Pension Scheme.

(e) Normal office hours are from 9am to 5pm, Monday to Friday with one hour for lunch (35 hour working week).  However, you will be required to work a 3 week rota, 8am to 4pm, 9am to 5pm, 10am to 6pm – to be agreed with the Line Manager.  The hours of work may change to meet the needs of the Housing Services Centre, which may be open from 8am to 8pm, Monday to Friday. 

(f) The post is located in the Housing Services Centre, 22 24 Oxford Road, Bournemouth, BH8 8EZ.

(g) This post has an annual leave entitlement of 22 working days rising by 1 day after every 5 years’ continuous service, up to a maximum of 5 additional days.  Part-time staff receive a pro-rata entitlement. 

(h) We recognise Public Holidays and offices are closed during the Christmas period.

 General Information

(a) CVs will only be considered as supplementary information.  Please complete the application form in full.

(b) We appoint on merit alone.  As part of our Equality and Diversity Policy we have undertaken to monitor all applications for employment to check if minority groups are applying for and receiving equal consideration for vacancies.  This information then assists the Association in taking steps to ensure that its Equality and Diversity Policy is succeeding. 

(c) All employees are required to comply with Raglan’s Equality and Diversity Policy.

(d) We operate a no-smoking policy in all our offices and schemes where people work.

(e) Interviews will be held locally on 10 April 2012.

(f) If you would like further information before submitting an application, please telephone Bill Flood, Interim Housing Services Centre Manager on 01202 312760.

(g) Please note that no appointment can be confirmed until two written references satisfactory to the Association have been received.  It is preferable, therefore, for references to be taken up before interview wherever possible.

 We regret that:

• It is not possible to acknowledge receipt of completed application forms; and

• No further email or letters will be written to those people who are not selected for interview.  If you apply and do not hear from us within four weeks of the closing date, please accept that your application has been unsuccessful.

Please ensure that the title and reference number of the post for which you are applying is clearly stated on the application form.