Resident involvement is fundamental to the success of Raglan. That's why residents are encouraged to get involved in the overall planning, decision-making process and monitoring of our services. Raglan firmly believes that residents' needs, wishes and opinions should be valued. In addition, all residents are specifically consulted on any issues that affect them directly eg: changes to tenancy agreements or any decisions that may result in service charge rises.

Our Resident Involvement Policy ensures that we work alongside residents to influence policies and proposals for service improvement. The policy also enables Raglan to demonstrate its accountability to residents. Linked to the Resident Involvement Policy, our Resident Involvement Statement provides an account of the achievements that resident involvement and community initiatives work has brought over the past year. It also lists our plans for the forthcoming year.

Ultimately, it is for residents to decide how they wish to be involved, if at all. In consideration of this, Raglan recognises the need to be flexible and open-minded. Therefore, we have made sure that there are a number of different ways to get involved.

If you are interested in finding out more about resident involvement click here to view the opportunities available.

Alternatively, please contact Raglan's community initiatives team through the Housing Services Centre by emailing hsc@raglan.org or calling 0845 070 7772.

For the Midlands or East, please ask for:
Anne Phillips, Community Initiatives Officer

For the South East, please ask for:
Anthony Nicholas, Community Initiatives Officer

For the South, please ask for:
Helen Jones, Community Initiatives Officer

For Thames Valley or West, please ask for:
Mike Quarry, Community Initiatives Manager