The Residents' Charter is for housing association applicants and residents, and is produced by the Housing Corporation.

The charter will be of interest to anyone applying for a home or who is already a tenant, leaseholder, shared owner or licensee of a housing association registered with the Housing Corporation, and where their home has been provided with the aid of public funding.

The purpose of the charter is to advise on what Raglan, as a registered housing association, must do to comply with the Regulatory Code. It also advises on any additional standards that are considered to be good practice and which Raglan should comply with.

A copy of the charter is available from Raglan's Housing Services Centre (call 0845 070 7772 or email hsc@raglan.org) or on the Housing Corporation's website.