The level of Raglan's assets means that as a housing association we are continuously assessed by the Housing Corporation, which reviews:

• Our viability
• Governance and management
• How effectively we have used Corporation funds to provide new homes

Our performance in these areas is summarised in a Housing Corporation Assessment.

The Corporation also measures our performance against a set of Performance Indicators (PIs) which they publish annually on www.housingpis.co.uk.

Internally, Raglan has a rolling programme of housing service reviews. Every year in our Residents' Annual Report we publish the targets and standards we aim to achieve for the services we have reviewed, and report on how well we are doing against these.

In addition to this formal continuous monitoring and reporting, our residents and applicants can refer to the Corporation's Residents' Charter to ensure our delivery of housing services meets the regulator's expectations.