As a shared owner, you are legally an owner-occupier, not a tenant. Therefore you have the same responsibilities and rights as an outright homeowner.

If your home is a new build it will have the benefit of a National House Builders' Council (NHBC) warranty . If the property you are buying is not new you will receive details of the warranty, if still valid, in the new homes pack issued by the Association.

Any warranty runs from the date the property was completed not from the date of your purchase, which may have been later.

This information on this page is only a summary of the responsibilities for repairs, for detailed information you should refer to your handbook, tenancy agreement and residents' information.

If you need a handbook please contact the Housing Services Centre by email hsc@raglan.org or call 0870 070 7772.

Shared Ownership of a House
Under the terms of the shared ownership lease, if you occupy a house, you will be responsible for all repairs to both the interior and exterior of your home including boundary fencing, paths and parking areas within your ownership.

Shared Ownership of a Flat
If you live in a shared ownership flat, you will be responsible for all internal repairs and decorating but Raglan will be responsible for the maintenance and redecoration of the common parts of the building, such as the corridors, halls and staircases. These obligations extend to the exterior including the roof, gutters, walls, glazing and aerials.

Local Authority Responsibility
In some cases the local authority may adopt some general areas such as paths, parking areas and estate roads which, if adopted, will be its responsibility for repair.

Check before carrying out alterations
It is also important that you check your lease and with Raglan first before carrying out any alterations to the inside or outside of your home. Further details concerning this are available on request from the Housing Services Centre.

Return to Reporting a Repair information.