Contact our Housing Services
Centre (HSC)
Email:
hsc@raglan.org
Telephone: 0845 070
7772
When you contact the Housing Services Centre we will ask you a
number of questions which will help us to explain how you can apply
to rent one of our homes. This will usually be through local
authority nomination or direct application.
Local Authority
Nomination
We rent the majority of our homes to people who are nominated by
their local council. Very few of our general family homes are let
by any other way.
You need to contact
your
local council's housing department and complete one of their
application forms. The council will decide whether it is able to
nominate you to us. The decision will normally be based on
information including your current home, housing needs and any
special circumstances that you may have. The council may take
other factors into account, such as whether you have been evicted
from a previous home because of rent arrears or anti-social
behaviour.
When a property has become or is becoming vacant, we contact the
council's housing department and ask for a suitable nomination. The
nomination sent to us will be suitable for the vacancy in terms of
the type and size of the home and where it is located.
If the council nominates you to us, we will write to you
confirming your nomination and start the tenancy process.
Direct
Application
We are able to accept some direct
applications (that is, you don't have to go via your local council
to be nominated to us) for some of our properties. We tend to keep
waiting lists for the following types of homes:
'Sheltered' homes for older people (homes with
a resident manager ('warden') or just an alarm system linked to a
control centre). These are normally self-contained flats with
communal facilities that may include a residents' lounge, laundry
and guest room
Specialised homes, for example, homes built
specifically for people with disabilities or for wheelchair
users
Low demand homes - the Raglan list
These are
homes that are usually in low demand, for instance a family home in
an area where there is now a higher need for one bedroom flats.
Existing and potential tenants will be able to choose the
properties that they are interested in renting from a list of
non-nominated homes whether they are vacant or not. This way of
allocating homes is called 'Choice Based Letting'.
When a home becomes vacant it will be offered to the applicant at
the top of the list, which is in application date order.
Keyworker homes
If you are a keyworker eg:
nurse, teacher, police officer you may apply for any home that may
become empty on the
keyworker accommodation list.
Contact our Housing Services
Centre (HSC) for more advice and
information
Email:
hsc@raglan.org
Telephone : 0845 070 7772