Raglan Housing Association owns and manages homes across England that are for sale on long leases to people of retirement age.

Most of these homes are self-contained flats, but some are bungalows. The majority were developed and built by private house-builders in the 1980s and sold on to Raglan, but some are new builds funded by government subsidies.

All our retirement leasehold schemes have been purpose-built to a specification that incorporates amenities and design features especially suitable for older people, including:

• Pull-cord alarm call system in each room
• Waist-height power sockets
• Resident manager providing: on-site security; supervision of services such as communal cleaning and gardening and a "good neighbour" role to residents
• Residents' lounge
• Laundry facilities
• Guest room
• Emergency alarm link to a central control when the resident manager is not on duty

Leasehold Home Services
Our retirement leasehold homes enjoy an atmosphere of security and offer peace of mind, but residents must be independent. The resident manager's role is to help, advise and generally act as a good neighbour to residents. Personal care is not provided.

Locations of Leasehold Retirement Homes
Below is a list of the locations of leasehold retirement homes.

Raglan does not generally hold waiting lists for these homes. When a resident decides to leave, there are sales procedures they must follow, but their home is usually advertised for sale through a local estate agent.

*However, Raglan does hold waiting lists for two of these developments, Reynard Court in Poole, Dorset and St Rualds Close, Wallingford, Oxfordshire. If you are interested in registering on either of these lists, please call the Housing Services Centre and ask to speak with the Leasehold Sales Advisor.

If you would like more detailed information on a particular scheme listed below, please contact our Housing Services Centre by emailing hsc@raglan.org or calling 0845 070 7772.

Hamblewood Court	Botley	Hampshire
Masters Court	Bournemouth	Hampshire
Reynard Court*	Poole	Dorset
Grace Darling House	Poole	Dorset
Southfield House	Dorchester	Dorset
Nightingale Court	Weymouth	Dorset
Brook Court	North Cheam	Surrey
Inglewood	Swanley	Kent
Market Road	Battle	Sussex
Danehurst	Bognor Regis	Sussex
Burleigh/Belmaine Court	Worthing	Sussex
The Cloisters	Worthing	Sussex
Belbourne Court	Brighton	Sussex
Kingslodge	Amersham	Buckinghamshire
Townsend Court	Leominster	Hereford
Westdeane Court	Basingstoke	Hampshire
St Rualds Close*	Wallingford	Oxfordshire
Chantry Court	Devizes	Wiltshire
Rectory Court	Bishops Cleeve	Gloucestershire
Avonlea Court	Longwell Green	Bristol

Types of Leasehold
There are three different types of lease depending on where you buy your retirement home:

• An "assignable" lease, whereby you buy what is left of the original lease (usually 99 years) from the existing owner
• A "surrenderable" lease, whereby we grant you a brand new (usually 99-year) lease
• A "subsidised surrenderable" lease, whereby we grant you a brand new lease, the cost of which is (usually) based on 80% of the open market value. This type of lease only exists in two schemes, both of which were built by us with government subsidy. If you sell your home in one of these, the selling price will be 80% of the open market value

Day-to-day Repairs
Repairs are either the leaseholder's responsibility (generally items within one's own home, such as internal decorations, electrical fittings etc) which we do not get involved in, or they are our responsibility (such as communal items and external decorations) and are paid for by leaseholders contributing through their monthly service charge.

Major Repairs
Major repairs are large-scale repairs or renewals that we plan to do over the lifetime of the building. Examples include roof or window replacements. These are funded in one of two ways:

• As a contribution in the monthly service charge
• As a "terminal deduction", whereby the contribution is made only when a property is sold and that contribution is based on a percentage of the selling price multiplied by the number of years the person has been resident

All contributions for major repairs are held in a separate "special reserve fund" and attract interest on the balance.

Service Charges
All leaseholders pay a service charge to Raglan that pays for the upkeep of the scheme and the services provided to residents. The service charge is made up of a number of costs which may include the following:

• Employment and accommodation costs of the resident manager
• Communal cleaning and gardening
• Buildings insurance
• Communal window cleaning
• Central control alarm link
• Day-to-day repairs (see above)
• Major repairs (see above)
• Laundry running and replacement costs (if provided)
• Repair and replacement of communal furniture

If you would like to know more about how service charges are calculated please click here.

Leaseholder Disputes
In the unlikely event of a dispute that can not be solved amicably, leaseholders have the right to have their grievance heard by a leasehold valuation tribunal. More detailed information can be obtained at the Leasehold Advisory Service's website.