To report anti-social behaviour (ASB) please email hsc@raglan.org or telephone 0845 070 7772

Raglan takes all reports of anti-social behaviour (ASB) very seriously. Some incidents, however, are a lot more serious than others. A grading system (1 - 4) is used to categorise all ASB incidents that are reported to Raglan. This enables the appropriate action to be taken in response to complaints.

Raglan has an anti-social behaviour policy which is supported by some useful fact sheets about ASB. These can either be downloaded direct from the links below or requested from the Housing Services Centre by email hsc@raglan.org or by telephone 0845 070 7772.

Anti-social Behaviour Fact Sheets

Fact Sheet 1: How we handle your complaint when you first contact us
Fact Sheet 2: Categories of ASB and how we will respond to them
Fact Sheet 3: Getting evidence: how best to complete your diary sheets
Fact Sheet 4: Why your complaint is not being acted upon
Fact Sheet 5: Remedies against offenders
Fact Sheet 6: Remedies against offenders: acceptable behaviour contracts
Fact Sheet 7: Have you considered mediation?

Further information is available on this website:
Anti-social Behaviour Policy
Anti-social Behaviour Summary Procedure

If you have any other questions about anti-social behaviour and the way Raglan manages incidents please do not hesitate to contact the Housing Services Centre by email hsc@raglan.org or telephone 0845 070 7772.